Samsung: They need to use the same set of I dex cards fo...
GetHuman用户~hayes来自November 26, 2017的Samsung条客户评论
~hayes案的背景
GetHuman:~hayes-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~hayes:Yup。在November 24上是afternoon。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~hayes 常见 Samsung 问题的列表)
~hayes:“ Repairs”是我尝试使用to call的原因。
~hayes对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~hayes:They need to use the same set of I dex cards for information to be given. And I do not believe that there is not a complete phone directory at every department this is suppose to be a big organized company they are not. Some of us depend on the products that we have and that means we want them not * to * weeks if your lucky it may possibly be right. Due to this I would not recommend any one to every by Samsung they have good products with good abilities but if you get o e with a problem use a outside warranty or thro it away would be less stressin than dealing with customer support.
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~hayes:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~hayes:在沟通方面,我会给他们五分之三的three。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~hayes:为此,我要说出五分之二的four。
GetHuman:最后-对其他Samsung客户有何建议?
~hayes:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~hayes在November 24, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。