Samsung: Unable to place order on one day deal
GetHuman用户GetHuman-tonyc6来自November 30, 2017的Samsung条客户评论
GetHuman-tonyc6案的背景
GetHuman:GetHuman-tonyc6-您能告诉我们其他Samsung个客户何时提起诉讼吗?
GetHuman-tonyc6:Yes I can。在November 22上是middle of the night。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman-tonyc6:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码 GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-tonyc6 常见 Samsung 问题的列表)
GetHuman-tonyc6:“ Technical support”是我尝试使用to call的原因。
GetHuman-tonyc6对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-tonyc6:Unable to place order on one day deal
GetHuman:您能从11/22/17发生的事情中告诉我们其他人吗?
GetHuman-tonyc6:On ******** at approx *:**am eastern, I tried to order * Samsung UN**J**** **-Inch TVs but for some reason the web site would not let me order. I wrote to Support who told me that the price ($***) was incorrect and it was a system glitch. The correct price was $***. Upon further research, I found that numerous other customers had indeed bought the TV's at that $*** price and it was a one day deal. So I was lied too. When I said that to them they responded that no one else had a problem as I. So, wait, then the price WAS $***. Then I was told that glitch or otherwise, the price can change at any time and the price now is $***. If this is how Samsung customers are treated, then I don't need to buy Samsung. Visio is quickly moving up to de-throne Samsung from ** position. Maybe I'll try them.
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
GetHuman-tonyc6:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-tonyc6:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
GetHuman-tonyc6:为此,我要说出五分之二的three。
GetHuman:最后-对其他Samsung客户有何建议?
GetHuman-tonyc6:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-tonyc6在November 22, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。