NEVER BUY A SAMSUNG APPLIANCE! I bought a washi...
GetHuman用户~Andrea来自ноябрь 20-го, 2017的Samsung条客户评论
~Andrea案的背景
GetHuman:~Andrea-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Andrea:Yes。在ноябрь 10-го上是morning。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Andrea 常见 Samsung 问题的列表)
~Andrea:“ Repairs”是我尝试使用to call的原因。
~Andrea对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Andrea:NEVER BUY A SAMSUNG APPLIANCE! I bought a washing machine in Jan of ****. I have a RECEIPT with that date on it but they kept saying it was dec of ****. Whatever. So I bought a brand new samsung washign machine from Lowes. This POS broke * times in ** months! the water pump fell off completely and flooded my floor! They had to come * more times after that to reattach it (after they had replaced it) because it kept falling down and not draining the water. Because i was ONE MONTH out of the manufacturer warranty they said i could pay them ***.** to extend my warranty fro another year....Really? After breaking * times you cant just refund or give me a new washing machine? So I would pay them another $***.** just to have to have this POS fixed another * times before I have to start the cycle of extending my warranty again? You're better off avoiding samsung all together.
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Andrea:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Andrea:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Andrea:为此,我要说出五分之二的two。
GetHuman:最后-对其他Samsung客户有何建议?
~Andrea:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Andrea在ноябрь 10-го, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。