Samsung: Basically I have called and called. Everyone a...
GetHuman用户~Paxton来自novembre 17º, 2017的Samsung条客户评论
~Paxton案的背景
GetHuman:~Paxton-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Paxton:Yes I can。在novembre 12º上是afternoon。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Paxton 常见 Samsung 问题的列表)
~Paxton:“ Returns”是我尝试使用to call的原因。
~Paxton对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Paxton:Basically I have called and called. Everyone at Samsung seems to be helpful on the phone but it has been * weeks and my refrigerator is still not working. One of their local service providers tried to have us pay for labor that was covered under warranty and took weeks to order the proper part after inspecting our refrigerator. The appliance quit working three days after the repair. Guess what, they can come back in three weeks. Samsung told us they would review the case and possibly give us our money back but surprise, surprise the super helpful person in their customer service did not send in the proper info so after waiting * days for this verdict, we have to wait * more days. I was told I could not speak to a supervisor and no one will give their last name, but everything was taken care of. Do not buy Samsung. They may have a good product but if something goes wrong, they will not take responsibility.
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Paxton:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Paxton:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Paxton:为此,我要说出五分之二的five。
GetHuman:最后-对其他Samsung客户有何建议?
~Paxton:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Paxton在novembre 12º, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。