*th call to ***-***-**** for help with Samsung...
GetHuman用户~GAMEZ GUY来自November 21st, 2017的Samsung条客户评论
~GAMEZ GUY案的背景
GetHuman:~GAMEZ GUY-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~GAMEZ GUY:Yeah。在November 17th上是evening。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
~GAMEZ GUY:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码 GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~GAMEZ GUY 常见 Samsung 问题的列表)
~GAMEZ GUY:“ Technical support”是我尝试使用to call的原因。
~GAMEZ GUY对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~GAMEZ GUY:*th call to ***-***-**** for help with Samsung Galaxy Model EK-GC*** with wifi. Unbelievable incompetenancy and confusion with simply transferring my request for tech service through every division other than the one i needed, and then after getting to a supervisor named Justin in the wrong "point & shoot" camera division to listen to me explain that my *th phone attempt to fix my camera was now * hour and * minutes old, and I was talking to him in the wrong division, he explained that the Galaxy Camera is such a small niche division that it's hard to reach them???? then instead of transferring me to the right division, JUSTIN DISCONNECTED ME. Noone called back. I had been forced to give each incorrect transfer person my phone number... they had it. NOONE CALLED BACK. Now, when i call my phone number triggers a prompt that explains they know I have a Samsung Galaxy Camera, "THERE IS NOONE HERE TO HELP YOU"
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~GAMEZ GUY:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~GAMEZ GUY:在沟通方面,我会给他们五分之三的two。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~GAMEZ GUY:为此,我要说出五分之二的five。
GetHuman:最后-对其他Samsung客户有何建议?
~GAMEZ GUY:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~GAMEZ GUY在November 17th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。