SBC DSL: I have been waiting to talk with your billing s...
GetHuman用户GetHuman-230881来自November 6th, 2017的SBC DSL条客户评论
GetHuman-230881案的背景
GetHuman：GetHuman-230881-您能告诉我们其他SBC DSL个客户何时提起诉讼吗？
GetHuman-230881：Sure。在October 31st上是middle of the night。
GetHuman：您是否接触到SBC DSL，如果可以，怎么做？
GetHuman-230881：我使用了我在GetHuman SBC DSL客户电话号码页面上找到的877-722-3755号码：SBC DSL客户服务电话号码 GetHuman：这些常见的SBC DSL客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-230881 常见 SBC DSL 问题的列表）
GetHuman-230881：“ None of those really matches why I wanted to call SBC DSL that day.”是我尝试使用to call的原因。
GetHuman-230881对SBC DSL客户服务的评价
GetHuman：那么，您如何总结GetHuman的SBC DSL客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-230881：I have been waiting to talk with your billing specialist (now for one hour and*twenty eight minutes & forty-four seconds).**My call was placed (@ *:** PM on July **, ****) to resolve issues with my existing*AT&T Internet Service (Acct, * *** *** ****). I spoke with Erin who was helpful*in resolving part of the issue* however, was transferred to a "billing specialist"*who was suppose to be available to tell me why my $**.***monthly billing had been*increased to $**.**. After holding for this inordinate length of time, my call was*transferred to sales & service (at which time the message stated that your offices*were closed.**Erin & I determined June billing was $**.**. She then advised my July billing was $**.***(which is an increase of $**.***monthly. As you can imagine, I am totally frustrated with*my efforts and AT&T's lack of communication.**In today's market ALL Internet providers & HD televisions providers are contacting "new*clients" in an effort to add profit to their bottom
GetHuman：让我们量化一下您与SBC DSL联系的经验。在1到5的范围内，如何轻松解决SBC DSL问题？
GetHuman-230881：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-230881：在沟通方面，我会给他们五分之三的four。
GetHuman：SBC DSL快速有效地解决问题的能力又如何呢？
GetHuman-230881：为此，我要说出五分之二的three。
GetHuman：最后-对其他SBC DSL客户有何建议？
GetHuman-230881：在一天中的早些时候或深夜给他们打电话。不要忘记SBC DSL可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-230881在October 31st, 2017发生的SBC DSL客户服务问题中得到了一些有用的反馈和措辞。