Restaurant.com: I was furious when I called because it did not...

GetHuman用户~Larry G.来自November 25th, 2017的Restaurant.com条客户评论

~Larry G.案的背景

GetHuman:~Larry G.-您能告诉我们其他Restaurant.com个客户何时提起诉讼吗?
~Larry G.:Yeah。在November 19th上是morning。
GetHuman:您是否接触到Restaurant.com,如果可以,怎么做?
~Larry G.:我使用了我在GetHuman Restaurant.com客户电话号码页面上找到的800-979-8985号码:Restaurant.com客户服务电话号码
GetHuman:这些常见的Restaurant.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Larry G. 常见 Restaurant.com 问题的列表)
~Larry G.:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Larry G.对Restaurant.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Restaurant.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Larry G.:I was furious when I called because it did not process my order but charged my bank account twice. I spoke with Ryan after waiting on hold about ** minutes. I told him how irritated because they did not care enough about their customers to have a telephone number listed on their website. He was very nice, apologized for the inconvenience, and said he would refund my money or send the coupons to me. At first, I told him that I did not want the coupons and probably would not deal with them again. However, he was so polite and accomodating, I finally decided to accept the coupons. Because of his attitude, I will probably give them another chance. A little customer service goes a long way!
GetHuman:让我们量化一下您与Restaurant.com联系的经验。在1到5的范围内,如何轻松解决Restaurant.com问题?
~Larry G.:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Larry G.:在沟通方面,我会给他们五分之三的four。
GetHuman:Restaurant.com快速有效地解决问题的能力又如何呢?
~Larry G.:为此,我要说出五分之二的five。
GetHuman:最后-对其他Restaurant.com客户有何建议?
~Larry G.:在一天中的早些时候或深夜给他们打电话。不要忘记Restaurant.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Larry G.在November 19th, 2017发生的Restaurant.com客户服务问题中得到了一些有用的反馈和措辞。

Restaurant.com

3.13 of 5 stars | 252条评论

~Larry G.的Restaurant.com评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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