Restaurant.com: I was furious when I called because it did not...
GetHuman用户~Larry G.来自November 25th, 2017的Restaurant.com条客户评论
~Larry G.案的背景
GetHuman：~Larry G.-您能告诉我们其他Restaurant.com个客户何时提起诉讼吗？
~Larry G.：Yeah。在November 19th上是morning。
GetHuman：您是否接触到Restaurant.com，如果可以，怎么做？
GetHuman：这些常见的Restaurant.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Larry G. 常见 Restaurant.com 问题的列表）
~Larry G.：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Larry G.对Restaurant.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Restaurant.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Larry G.：I was furious when I called because it did not process my order but charged my bank account twice. I spoke with Ryan after waiting on hold about ** minutes. I told him how irritated because they did not care enough about their customers to have a telephone number listed on their website. He was very nice, apologized for the inconvenience, and said he would refund my money or send the coupons to me. At first, I told him that I did not want the coupons and probably would not deal with them again. However, he was so polite and accomodating, I finally decided to accept the coupons. Because of his attitude, I will probably give them another chance. A little customer service goes a long way!
GetHuman：让我们量化一下您与Restaurant.com联系的经验。在1到5的范围内，如何轻松解决Restaurant.com问题？
~Larry G.：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Larry G.：在沟通方面，我会给他们五分之三的four。
GetHuman：Restaurant.com快速有效地解决问题的能力又如何呢？
~Larry G.：为此，我要说出五分之二的five。
GetHuman：最后-对其他Restaurant.com客户有何建议？
~Larry G.：在一天中的早些时候或深夜给他们打电话。不要忘记Restaurant.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Larry G.在November 19th, 2017发生的Restaurant.com客户服务问题中得到了一些有用的反馈和措辞。