Rakuten: I ordered a refurbished mouse and received it i...
GetHuman用户~Charlie来自novembre 18, 2017的Rakuten条客户评论
~Charlie案的背景
GetHuman：~Charlie-您能告诉我们其他Rakuten个客户何时提起诉讼吗？
~Charlie：Sure。在novembre 14上是morning。
GetHuman：您是否接触到Rakuten，如果可以，怎么做？
GetHuman：这些常见的Rakuten客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Charlie 常见 Rakuten 问题的列表）
~Charlie：“ Returns”是我尝试使用to call的原因。
~Charlie对Rakuten客户服务的评价
GetHuman：那么，您如何总结GetHuman的Rakuten客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Charlie：I ordered a refurbished mouse and received it in a reasonable number of days. I would have been happy, but the mouse (wireless) would not turn on. I returned the mouse, and after expecting a replacement for several days, they notified me that they were out of my model and would give me a refund. The refund came across the same day, but for the rounded down dollar amount. I paid $**.** and only got $**.** back after a month long process where I still didn't have the product I paid for! The customer service was quick, but unhelpful and scripted. I will not be using them again.
GetHuman：让我们量化一下您与Rakuten联系的经验。在1到5的范围内，如何轻松解决Rakuten问题？
~Charlie：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Charlie：在沟通方面，我会给他们五分之三的one。
GetHuman：Rakuten快速有效地解决问题的能力又如何呢？
~Charlie：为此，我要说出五分之二的one。
GetHuman：最后-对其他Rakuten客户有何建议？
~Charlie：在一天中的早些时候或深夜给他们打电话。不要忘记Rakuten可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Charlie在novembre 14, 2017发生的Rakuten客户服务问题中得到了一些有用的反馈和措辞。