RCN is really the worst company, and whoever ma...

GetHuman用户~plutomoondude来自نوفمبر ٥، ٢٠١٧的RCN条客户评论

~plutomoondude案的背景

GetHuman:~plutomoondude-您能告诉我们其他RCN个客户何时提起诉讼吗?
~plutomoondude:Yup。在أكتوبر ٣١上是middle of the night。
GetHuman:您是否接触到RCN,如果可以,怎么做?
~plutomoondude:我使用了我在GetHuman RCN客户电话号码页面上找到的877-726-2455号码:RCN客户服务电话号码
GetHuman:这些常见的RCN客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~plutomoondude 常见 RCN 问题的列表)
~plutomoondude:“ No service”是我尝试使用to call的原因。

~plutomoondude对RCN客户服务的评价

GetHuman:那么,您如何总结GetHuman的RCN客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~plutomoondude:RCN is really the worst company, and whoever makes policy decisions is plain stupid. Unfortunately, I live in a building that has only contracted with RCN, so I am FORCED to have it if I want cable service. In the meantime, I will do my best to publicize how truly AWFUL this company is so others can avoid using RCN if they have a choice. For example, they recently started offering the Tivo as a DVR-option, but you can only get RCN's Tivo if you also opt-in for their internet service. I did not want RCN's internet service (anymore), so I bought my own Tivo and pay **.***mo directly to Tivo versus **.** to RCN, and RCN still has to provide the m-card (decoder card), and as a result of their idiotic policy, they are making $*.***month off of me when they could be making $**.** a month off of me if they weren't such dicks about trying to force me into using their internet service (Side bar: I stopped using their internet service when it was out for two weeks, and their tech support in I
GetHuman:让我们量化一下您与RCN联系的经验。在1到5的范围内,如何轻松解决RCN问题?
~plutomoondude:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~plutomoondude:在沟通方面,我会给他们五分之三的three。
GetHuman:RCN快速有效地解决问题的能力又如何呢?
~plutomoondude:为此,我要说出五分之二的four。
GetHuman:最后-对其他RCN客户有何建议?
~plutomoondude:在一天中的早些时候或深夜给他们打电话。不要忘记RCN可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~plutomoondude在أكتوبر ٣١، ٢٠١٧发生的RCN客户服务问题中得到了一些有用的反馈和措辞。

RCN

3.00 of 5 stars | 15条评论

~plutomoondude的RCN评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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