Quicken: It took two hours of waiting before I could get...
GetHuman用户~mbrobb来自November 22., 2017的Quicken条客户评论
~mbrobb案的背景
GetHuman:~mbrobb-您能告诉我们其他Quicken个客户何时提起诉讼吗?
~mbrobb:Yes。在November 13.上是afternoon。
GetHuman:您是否接触到Quicken,如果可以,怎么做?
GetHuman:这些常见的Quicken客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mbrobb 常见 Quicken 问题的列表)
~mbrobb:“ Complaint”是我尝试使用to call的原因。
~mbrobb对Quicken客户服务的评价
GetHuman:那么,您如何总结GetHuman的Quicken客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mbrobb:It took two hours of waiting before I could get a live person at Quicken. I had to start with Live Chat as their live person line has closed down (even though I have paid for the in-person help service). By the time I got a person on the phone, I had to leave the call. So I called later. This time it took ** minutes before I got a live person. They fixed one problem but created several other serious problems which I didn't discover till I had hung up. Now I'm trying to get someone on chat to help with the problems created. What's happened to Quicken?
GetHuman:让我们量化一下您与Quicken联系的经验。在1到5的范围内,如何轻松解决Quicken问题?
~mbrobb:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mbrobb:在沟通方面,我会给他们五分之三的two。
GetHuman:Quicken快速有效地解决问题的能力又如何呢?
~mbrobb:为此,我要说出五分之二的three。
GetHuman:最后-对其他Quicken客户有何建议?
~mbrobb:在一天中的早些时候或深夜给他们打电话。不要忘记Quicken可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mbrobb在November 13., 2017发生的Quicken客户服务问题中得到了一些有用的反馈和措辞。