I have taken about three other Prometric tests...
GetHuman用户~tester来自नवंबर ६, २०१७的Prometric条客户评论
~tester案的背景
GetHuman:~tester-您能告诉我们其他Prometric个客户何时提起诉讼吗?
~tester:Yup。在नवंबर १上是middle of the night。
GetHuman:您是否接触到Prometric,如果可以,怎么做?
GetHuman:这些常见的Prometric客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tester 常见 Prometric 问题的列表)
~tester:“ Schedule Exam”是我尝试使用to call的原因。
~tester对Prometric客户服务的评价
GetHuman:那么,您如何总结GetHuman的Prometric客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tester:I have taken about three other Prometric tests, which went OK, but for those, I did not have a problem with the test center. I do suggest that you call the exam site the day before the test to confirm the appointment. I signed up online for a Saturday test and when I arrived on Saturday the place was closed. The owner at least answered the phone number listed for the site, and said he had told Prometric that he would be closed for a few Saturdays, so I should not have been able to book the test at all. Prometric is not open on weekends, so on Monday at *:**am I called, got someone at about **:**am - *.* hours! - then had to spend another ** minutes with the person on the phone to rebook it for later in the day on Monday. Luckily it was not a voucher or else I would have had to contact the voucher issuer too, and that could have meant an overseas call. That person did take care of the problem but it should never have had to happen. I guess this is the level of service to expect when the
GetHuman:让我们量化一下您与Prometric联系的经验。在1到5的范围内,如何轻松解决Prometric问题?
~tester:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tester:在沟通方面,我会给他们五分之三的two。
GetHuman:Prometric快速有效地解决问题的能力又如何呢?
~tester:为此,我要说出五分之二的one。
GetHuman:最后-对其他Prometric客户有何建议?
~tester:在一天中的早些时候或深夜给他们打电话。不要忘记Prometric可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tester在नवंबर १, २०१७发生的Prometric客户服务问题中得到了一些有用的反馈和措辞。