Progress Energy (NC & SC): THIS IS MY RESPONSE FROM PROGRESS ENERGY REGARD...

GetHuman用户~lring2011来自November 3rd, 2017的Progress Energy (NC & SC)条客户评论

~lring2011案的背景

GetHuman:~lring2011-您能告诉我们其他Progress Energy (NC & SC)个客户何时提起诉讼吗?
~lring2011:Yeah。在October 28th上是afternoon。
GetHuman:您是否接触到Progress Energy (NC & SC),如果可以,怎么做?
~lring2011:我使用了我在GetHuman Progress Energy (NC & SC)客户电话号码页面上找到的800-452-2777号码:Progress Energy (NC & SC)客户服务电话号码
GetHuman:这些常见的Progress Energy (NC & SC)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lring2011 常见 Progress Energy (NC & SC) 问题的列表)
~lring2011:“ Lower my bill”是我尝试使用to call的原因。

~lring2011对Progress Energy (NC & SC)客户服务的评价

GetHuman:那么,您如何总结GetHuman的Progress Energy (NC & SC)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lring2011:THIS IS MY RESPONSE FROM PROGRESS ENERGY REGARDING A PREAUTHORIZATION THAT IS HANGING IN LIMBO IN MY ACCOUNT BECAUSE THEY REFUSE TO FAX A * LINE SENTENCE TO THE CREDIT CARD COMPANY! PROGRESS ENERGY IS IN THE WRONG! NO ONE HAS CONTACTED ME BY PHONE...TALKED TO SEVERAL REPS...AFTER WAITING ON HOLD FOR ** MINUTES YESTERDAY NOTHING HAS BEEN RESOLVED.**Dear Progress Energy Customer,**Thank you for contacting Progress Energy Carolinas. We apologize for any inconvenience to you. A review of your account shows that only one payment in the amount of $***.** was processed via easy pay. The payment was authorized and posted to your account on ******. There's no record of a prior or second attempt to pay via Easy Pay. We regret that we are unable to produce a letter for a transaction that is not showing in our system.**If we may be of assistance with any other matter, please reply to this email. Thank you for using Progress Energy's online services.**C. Gunter *Customer Relations *Progress Energ
GetHuman:让我们量化一下您与Progress Energy (NC & SC)联系的经验。在1到5的范围内,如何轻松解决Progress Energy (NC & SC)问题?
~lring2011:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lring2011:在沟通方面,我会给他们五分之三的one。
GetHuman:Progress Energy (NC & SC)快速有效地解决问题的能力又如何呢?
~lring2011:为此,我要说出五分之二的four。
GetHuman:最后-对其他Progress Energy (NC & SC)客户有何建议?
~lring2011:在一天中的早些时候或深夜给他们打电话。不要忘记Progress Energy (NC & SC)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lring2011在October 28th, 2017发生的Progress Energy (NC & SC)客户服务问题中得到了一些有用的反馈和措辞。

Progress Energy (NC & SC)

2.47 of 5 stars | 3条评论

~lring2011的Progress Energy (NC & SC)评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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