Partsgeek.com: I called their sales department * times and wai...

GetHuman用户~PissedOffCustomer来自نوفمبر ١٥، ٢٠١٧的Partsgeek.com条客户评论

~PissedOffCustomer案的背景

GetHuman:~PissedOffCustomer-您能告诉我们其他Partsgeek.com个客户何时提起诉讼吗?
~PissedOffCustomer:Yes。在نوفمبر ١٣上是afternoon。
GetHuman:您是否接触到Partsgeek.com,如果可以,怎么做?
~PissedOffCustomer:我使用了我在GetHuman Partsgeek.com客户电话号码页面上找到的800-541-9352号码:Partsgeek.com客户服务电话号码
GetHuman:这些常见的Partsgeek.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PissedOffCustomer 常见 Partsgeek.com 问题的列表)
~PissedOffCustomer:“ Refund a Charge”是我尝试使用to call的原因。

~PissedOffCustomer对Partsgeek.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Partsgeek.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PissedOffCustomer:I called their sales department * times and waited about ** minutes each time. The first * times their answering system timed out and simply hang up on me. The last two times their sales staff hang up in the middle of my questions. **I had * separate issues:***.) They don't accept a Canadian Visa card even if my delivery address is in New York. - So okay, just explain but don't hang up!***.) When I called the last time and was going to pay for my order with a US (Florida) Master Card, and ship to New York, their agent simply said "billing address and shipping address must be the same" ... then he simply hang up. **No "sorry", bo "bye", no "thank you for trying"... NOTHING. **Not even the brain to look online at their own website, that they have separate fields for billing and shipping addresses. Why if not allowed? **I'll never order from these morons.
GetHuman:让我们量化一下您与Partsgeek.com联系的经验。在1到5的范围内,如何轻松解决Partsgeek.com问题?
~PissedOffCustomer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PissedOffCustomer:在沟通方面,我会给他们五分之三的four。
GetHuman:Partsgeek.com快速有效地解决问题的能力又如何呢?
~PissedOffCustomer:为此,我要说出五分之二的three。
GetHuman:最后-对其他Partsgeek.com客户有何建议?
~PissedOffCustomer:在一天中的早些时候或深夜给他们打电话。不要忘记Partsgeek.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PissedOffCustomer在نوفمبر ١٣، ٢٠١٧发生的Partsgeek.com客户服务问题中得到了一些有用的反馈和措辞。

Partsgeek.com

1.15 of 5 stars | 271条评论

~PissedOffCustomer的Partsgeek.com评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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