PPL Electric Utilities: I called this morning and the wait time said...
GetHuman用户~Jane来自November 20., 2017的PPL Electric Utilities条客户评论
~Jane案的背景
GetHuman:~Jane-您能告诉我们其他PPL Electric Utilities个客户何时提起诉讼吗?
~Jane:Yes。在November 15.上是afternoon。
GetHuman:您是否接触到PPL Electric Utilities,如果可以,怎么做?
GetHuman:这些常见的PPL Electric Utilities客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jane 常见 PPL Electric Utilities 问题的列表)
~Jane:“ Book appointment”是我尝试使用to call的原因。
~Jane对PPL Electric Utilities客户服务的评价
GetHuman:那么,您如何总结GetHuman的PPL Electric Utilities客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jane:I called this morning and the wait time said * hour ** minutes to * hours. I called back and it was down to ** minutes. I called a third time and they said they'd call back in * hour ** min. ... * hours later and still waiting. And this is not during a power outage.
GetHuman:让我们量化一下您与PPL Electric Utilities联系的经验。在1到5的范围内,如何轻松解决PPL Electric Utilities问题?
~Jane:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jane:在沟通方面,我会给他们五分之三的one。
GetHuman:PPL Electric Utilities快速有效地解决问题的能力又如何呢?
~Jane:为此,我要说出五分之二的four。
GetHuman:最后-对其他PPL Electric Utilities客户有何建议?
~Jane:在一天中的早些时候或深夜给他们打电话。不要忘记PPL Electric Utilities可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jane在November 15., 2017发生的PPL Electric Utilities客户服务问题中得到了一些有用的反馈和措辞。