PNC Bank: I am very upset with PNC. I closed my acct over...
GetHuman用户~Rocket Dog来自November 16, 2017的PNC Bank条客户评论
~Rocket Dog案的背景
GetHuman:~Rocket Dog-您能告诉我们其他PNC Bank个客户何时提起诉讼吗?
~Rocket Dog:Yes I can。在November 14上是morning。
GetHuman:您是否接触到PNC Bank,如果可以,怎么做?
GetHuman:这些常见的PNC Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Rocket Dog 常见 PNC Bank 问题的列表)
~Rocket Dog:“ Complaint”是我尝试使用to call的原因。
~Rocket Dog对PNC Bank客户服务的评价
GetHuman:那么,您如何总结GetHuman的PNC Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Rocket Dog:I am very upset with PNC. I closed my acct over a year ago and recently I received a letter saying otherwise. I called and found out that the acct is "INACTIVE" and NOT closed as it was suppose to be by the woman at Springville branch. I don't understand why she did not do her job properly, maybe she needs more training, but it looks like being the asst. branch manager, she would know how to do her job. So, I found out today that the acct is not closed and after being transfered * times "Brian" would NOT verify my acct number AFTER I gave it to him plus giving him my other information. "Jeff" (*nd transfer) is the one that gave it to me in the first place. It looks like PNC could do better than this. And, now I have to go to the trouble of sending a letter to Pittsburg, PA. to close this acct when all alone I thought it was already closed. And, to think, I use to work for this bank BEFORE it became PNC. Well, thank God I do NOT now nor do I want to be affiliated in anyway with PNC Ban
GetHuman:让我们量化一下您与PNC Bank联系的经验。在1到5的范围内,如何轻松解决PNC Bank问题?
~Rocket Dog:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Rocket Dog:在沟通方面,我会给他们五分之三的two。
GetHuman:PNC Bank快速有效地解决问题的能力又如何呢?
~Rocket Dog:为此,我要说出五分之二的three。
GetHuman:最后-对其他PNC Bank客户有何建议?
~Rocket Dog:在一天中的早些时候或深夜给他们打电话。不要忘记PNC Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Rocket Dog在November 14, 2017发生的PNC Bank客户服务问题中得到了一些有用的反馈和措辞。