Optimum: On ********I I switched my three services (TV...
GetHuman用户~Brettus来自noviembre 2º, 2017的Optimum条客户评论
~Brettus案的背景
GetHuman:~Brettus-您能告诉我们其他Optimum个客户何时提起诉讼吗?
~Brettus:Yes。在octubre 31º上是afternoon。
GetHuman:您是否接触到Optimum,如果可以,怎么做?
GetHuman:这些常见的Optimum客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Brettus 常见 Optimum 问题的列表)
~Brettus:“ Dispute a Charge”是我尝试使用to call的原因。
~Brettus对Optimum客户服务的评价
GetHuman:那么,您如何总结GetHuman的Optimum客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Brettus:On ********I I switched my three services (TV * Internet and Phone) to Optimum on line. I think that was a bad decision. First* Right after the change, I was able to make outgoing calls but no to receive. I called the C. Services and was told that my phone would be switched from Verizon to Optimum by the Oct******, which didn't happen. Then it was rescheduled two more times but nothing was done until I called on Dec****** and request to speak with a supresisor, who schedule a technician to came to my house on Dec****** and portting my phone line back to Verizon.*Second* my internet constantly goes on and off, and at least once a week I have to call to get reconnected.*Third* we have ordered the GLOBO chanel (Brasilian TV) and so far this has been a disaster, because it goes off with with a slight wind and or rain and sometimes stays of for a long period o time. *Forth* their customer services does no exist, in two occasions, their were supposed to call me back with a solution a for my
GetHuman:让我们量化一下您与Optimum联系的经验。在1到5的范围内,如何轻松解决Optimum问题?
~Brettus:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Brettus:在沟通方面,我会给他们五分之三的four。
GetHuman:Optimum快速有效地解决问题的能力又如何呢?
~Brettus:为此,我要说出五分之二的five。
GetHuman:最后-对其他Optimum客户有何建议?
~Brettus:在一天中的早些时候或深夜给他们打电话。不要忘记Optimum可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Brettus在octubre 31º, 2017发生的Optimum客户服务问题中得到了一些有用的反馈和措辞。