Optimum: On ********I I switched my three services (TV...
GetHuman用户~Brettus来自November 2nd, 2017的Optimum条客户评论
~Brettus案的背景
GetHuman：~Brettus-您能告诉我们其他Optimum个客户何时提起诉讼吗？
~Brettus：Yes。在October 31st上是afternoon。
GetHuman：您是否接触到Optimum，如果可以，怎么做？
GetHuman：这些常见的Optimum客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Brettus 常见 Optimum 问题的列表）
~Brettus：“ Service Outage”是我尝试使用to call的原因。
~Brettus对Optimum客户服务的评价
GetHuman：那么，您如何总结GetHuman的Optimum客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Brettus：On ********I I switched my three services (TV * Internet and Phone) to Optimum on line. I think that was a bad decision. First* Right after the change, I was able to make outgoing calls but no to receive. I called the C. Services and was told that my phone would be switched from Verizon to Optimum by the Oct******, which didn't happen. Then it was rescheduled two more times but nothing was done until I called on Dec****** and request to speak with a supresisor, who schedule a technician to came to my house on Dec****** and portting my phone line back to Verizon.*Second* my internet constantly goes on and off, and at least once a week I have to call to get reconnected.*Third* we have ordered the GLOBO chanel (Brasilian TV) and so far this has been a disaster, because it goes off with with a slight wind and or rain and sometimes stays of for a long period o time. *Forth* their customer services does no exist, in two occasions, their were supposed to call me back with a solution a for my
GetHuman：让我们量化一下您与Optimum联系的经验。在1到5的范围内，如何轻松解决Optimum问题？
~Brettus：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Brettus：在沟通方面，我会给他们五分之三的four。
GetHuman：Optimum快速有效地解决问题的能力又如何呢？
~Brettus：为此，我要说出五分之二的five。
GetHuman：最后-对其他Optimum客户有何建议？
~Brettus：在一天中的早些时候或深夜给他们打电话。不要忘记Optimum可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Brettus在October 31st, 2017发生的Optimum客户服务问题中得到了一些有用的反馈和措辞。