Ocwen: these service reps have names like Alec Baldwin...
GetHuman用户~Bob来自نوفمبر ١٤، ٢٠١٧的Ocwen条客户评论
~Bob案的背景
GetHuman:~Bob-您能告诉我们其他Ocwen个客户何时提起诉讼吗?
~Bob:Yeah。在نوفمبر ١٠上是afternoon。
GetHuman:您是否接触到Ocwen,如果可以,怎么做?
~Bob:我使用了我在GetHuman Ocwen客户电话号码页面上找到的800-746-2936号码:Ocwen客户服务电话号码 GetHuman:这些常见的Ocwen客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bob 常见 Ocwen 问题的列表)
~Bob:“ Payment Arrangement”是我尝试使用to call的原因。
~Bob对Ocwen客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ocwen客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bob:these service reps have names like Alec Baldwin, when I call they dont' have one some don't speak good english, It took me almost a year to prove I had made a payment they insisited I miised one faxed letter and proof and still * months for them to tell me I was right, I did not know that my home insurance was not in effect because they did not pay my insurance and I was caneceld called them up and they told me I was wrong took * weeks fro me to get the paper work to prove to them that it was included in the mortage mean while I had no insurance for my home thank God nothing happened, they also keep charging me $**.** for certified mail I am not paying for the mail to tell me I have no insurance I told them after my agent called me to tell me about the nonpayment, I was so angry last year over the situation that I told them I would come to Palm Beach FL. to talk to them in person just need a name and a time they refused to let come in person I wish some one would take over this company
GetHuman:让我们量化一下您与Ocwen联系的经验。在1到5的范围内,如何轻松解决Ocwen问题?
~Bob:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bob:在沟通方面,我会给他们五分之三的one。
GetHuman:Ocwen快速有效地解决问题的能力又如何呢?
~Bob:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ocwen客户有何建议?
~Bob:在一天中的早些时候或深夜给他们打电话。不要忘记Ocwen可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bob在نوفمبر ١٠، ٢٠١٧发生的Ocwen客户服务问题中得到了一些有用的反馈和措辞。