Nespresso: The company picked up my machine for repairs, b...
GetHuman用户~Karl来自novembre 10, 2017的Nespresso条客户评论
~Karl案的背景
GetHuman：~Karl-您能告诉我们其他Nespresso个客户何时提起诉讼吗？
~Karl：Yes。在novembre 3上是middle of the night。
GetHuman：您是否接触到Nespresso，如果可以，怎么做？
GetHuman：这些常见的Nespresso客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Karl 常见 Nespresso 问题的列表）
~Karl：“ Returns”是我尝试使用to call的原因。
~Karl对Nespresso客户服务的评价
GetHuman：那么，您如何总结GetHuman的Nespresso客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Karl：The company picked up my machine for repairs, but could only come by during work hours on weekdays or between *-** on Saturdays. So I had to wait at home on two occasions (for the pickup and delivery). However, when I got the machine back, it hadn't been fixed so I had to request repairs again. This time they never showed up to pick up the machine and when I called them they told me that the people who were supposed to pick it up had been to my apartment but left as no one was home. This even though I was home the whole day. I asked if it was possible for me to leave the machine in one of their shops as I don't want to waste another Saturday at home but they told me that this is the only way. **I'm considering buying a Tassimo machine now as I can't stand this inconvenient support anymore.
GetHuman：让我们量化一下您与Nespresso联系的经验。在1到5的范围内，如何轻松解决Nespresso问题？
~Karl：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Karl：在沟通方面，我会给他们五分之三的five。
GetHuman：Nespresso快速有效地解决问题的能力又如何呢？
~Karl：为此，我要说出五分之二的five。
GetHuman：最后-对其他Nespresso客户有何建议？
~Karl：在一天中的早些时候或深夜给他们打电话。不要忘记Nespresso可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Karl在novembre 3, 2017发生的Nespresso客户服务问题中得到了一些有用的反馈和措辞。