National Grid: I placed a call today following up about a tree...
GetHuman用户GetHuman-16684来自November 16th, 2017的National Grid条客户评论
GetHuman-16684案的背景
GetHuman:GetHuman-16684-您能告诉我们其他National Grid个客户何时提起诉讼吗?
GetHuman-16684:Yes。在November 11th上是middle of the night。
GetHuman:您是否接触到National Grid,如果可以,怎么做?
GetHuman:这些常见的National Grid客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-16684 常见 National Grid 问题的列表)
GetHuman-16684:“ Change appointment”是我尝试使用to call的原因。
GetHuman-16684对National Grid客户服务的评价
GetHuman:那么,您如何总结GetHuman的National Grid客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-16684:I placed a call today following up about a tree that had fallen on some wires at my home. I still saw * wires hanging and called about the wires, the girl i spoke to had me look at them and I described and she said they must be cable or phone, and i began to ask a few questions and she very rudely interupted me and hung up. I was somewhat confused about the wires but she did not take the time to answer a few questions. My husband works for columbia gas and said this would be unacceptable at their customer service center. I feel downed wires are nothing to fool around with.*Chris Dodd**** Chapin Rd*Hampden, Ma******@***.com
GetHuman:让我们量化一下您与National Grid联系的经验。在1到5的范围内,如何轻松解决National Grid问题?
GetHuman-16684:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-16684:在沟通方面,我会给他们五分之三的three。
GetHuman:National Grid快速有效地解决问题的能力又如何呢?
GetHuman-16684:为此,我要说出五分之二的five。
GetHuman:最后-对其他National Grid客户有何建议?
GetHuman-16684:在一天中的早些时候或深夜给他们打电话。不要忘记National Grid可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-16684在November 11th, 2017发生的National Grid客户服务问题中得到了一些有用的反馈和措辞。