NJ Unemployment: Every time I dialed the number, it was busy, so...
GetHuman用户~Jessica来自November 26, 2017的NJ Unemployment条客户评论
~Jessica案的背景
GetHuman:~Jessica-您能告诉我们其他NJ Unemployment个客户何时提起诉讼吗?
~Jessica:Yes。在November 17上是afternoon。
GetHuman:您是否接触到NJ Unemployment,如果可以,怎么做?
GetHuman:这些常见的NJ Unemployment客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jessica 常见 NJ Unemployment 问题的列表)
~Jessica:“ Missed payments”是我尝试使用to call的原因。
~Jessica对NJ Unemployment客户服务的评价
GetHuman:那么,您如何总结GetHuman的NJ Unemployment客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jessica:Every time I dialed the number, it was busy, so I literally kept redialing over and over until I could get through--took about ** minutes. The gentleman that picked up immediately looked up my claim to find out what the issue was. Back in October my claim was pended after * months of receiving benefits, and I was instructed to continue to claim but would have to wait for an agent to contact me for more details. The man I spoke to transferred me to someone after he was unable to resolve the problem. A very kind woman took my call from there, but was also unable to determine why my claim was pended. She said I would need to speak to a technician, but there weren't any available. She confirmed my phone number and promised someone would call me back later today. Fingers crossed. My problem hasn't been resolved yet, but the people I spoke to tried to be helpful.
GetHuman:让我们量化一下您与NJ Unemployment联系的经验。在1到5的范围内,如何轻松解决NJ Unemployment问题?
~Jessica:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jessica:在沟通方面,我会给他们五分之三的four。
GetHuman:NJ Unemployment快速有效地解决问题的能力又如何呢?
~Jessica:为此,我要说出五分之二的three。
GetHuman:最后-对其他NJ Unemployment客户有何建议?
~Jessica:在一天中的早些时候或深夜给他们打电话。不要忘记NJ Unemployment可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jessica在November 17, 2017发生的NJ Unemployment客户服务问题中得到了一些有用的反馈和措辞。