Microsoft - Tech Support: Used on line customer support... speaking to a...

GetHuman用户~PeterSin来自noviembre 28º, 2017的Microsoft - Tech Support条客户评论

~PeterSin案的背景

GetHuman:~PeterSin-您能告诉我们其他Microsoft - Tech Support个客户何时提起诉讼吗?
~PeterSin:Yup。在noviembre 21º上是morning。
GetHuman:您是否接触到Microsoft - Tech Support,如果可以,怎么做?
~PeterSin:我使用了我在GetHuman Microsoft - Tech Support客户电话号码页面上找到的877-696-7786号码:Microsoft - Tech Support客户服务电话号码
GetHuman:这些常见的Microsoft - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PeterSin 常见 Microsoft - Tech Support 问题的列表)
~PeterSin:“ Update Account Information”是我尝试使用to call的原因。

~PeterSin对Microsoft - Tech Support客户服务的评价

GetHuman:那么,您如何总结GetHuman的Microsoft - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PeterSin:Used on line customer support... speaking to a tech via keyboard.... problem.. brand new out of the box PC would not update.... tech ran diagnostics remotely then said I have corrupted and missing files..... odd.. I mean this was a new device, I hadn't done anything with it apart from load Kapersky antivirus and try to load **** yes that's one thousand MB of updates.. this in itself seems off the wall.... he eventually said I can't fix it until you pay *** GBP or less for an instant fix..... if he was employed as a salesman he was hopeless... he ought to have said I will fix this problem for you, which it appears he did, just didn't tell me, but that to optimise the PC, I ought to consider the support program... I am not happy about having to pay annually for support as a concept. MS seem to be sneaking this in by the backdoor.... I come from a world where you buy a PC and it works more or less until MS decide they need to update things...... not impressed with this business m
GetHuman:让我们量化一下您与Microsoft - Tech Support联系的经验。在1到5的范围内,如何轻松解决Microsoft - Tech Support问题?
~PeterSin:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PeterSin:在沟通方面,我会给他们五分之三的four。
GetHuman:Microsoft - Tech Support快速有效地解决问题的能力又如何呢?
~PeterSin:为此,我要说出五分之二的three。
GetHuman:最后-对其他Microsoft - Tech Support客户有何建议?
~PeterSin:在一天中的早些时候或深夜给他们打电话。不要忘记Microsoft - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PeterSin在noviembre 21º, 2017发生的Microsoft - Tech Support客户服务问题中得到了一些有用的反馈和措辞。

Microsoft - Tech Support

2.20 of 5 stars | 301条评论

~PeterSin的Microsoft - Tech Support评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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