Megabus: As I am writing this my daughter is stuck on I...
GetHuman用户~Sherry来自November 27, 2017的Megabus条客户评论
~Sherry案的背景
GetHuman:~Sherry-您能告诉我们其他Megabus个客户何时提起诉讼吗?
~Sherry:Yeah。在November 20上是morning。
GetHuman:您是否接触到Megabus,如果可以,怎么做?
GetHuman:这些常见的Megabus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sherry 常见 Megabus 问题的列表)
~Sherry:“ Missing Item”是我尝试使用to call的原因。
~Sherry对Megabus客户服务的评价
GetHuman:那么,您如何总结GetHuman的Megabus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sherry:As I am writing this my daughter is stuck on I ** for the last * hours. Have spoken to * agents and except for the second call, they acted like they were doing me a favor by giving me any information, were abrupt, rude, and couldn't wait to get off the phone. I was strident too, but I am the one with a ** yr. old stuck on the interstate and they are supposedly "customer service" representatives. Except for the last one, they did not even have the necessary information about the status of the bus. The first guy wanted all the details of the bus from me and when I had to get on the another phone with my daughter to get all the necessary information, threatened that he could not hold but one minute for me to get the info from her.
GetHuman:让我们量化一下您与Megabus联系的经验。在1到5的范围内,如何轻松解决Megabus问题?
~Sherry:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sherry:在沟通方面,我会给他们五分之三的four。
GetHuman:Megabus快速有效地解决问题的能力又如何呢?
~Sherry:为此,我要说出五分之二的one。
GetHuman:最后-对其他Megabus客户有何建议?
~Sherry:在一天中的早些时候或深夜给他们打电话。不要忘记Megabus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sherry在November 20, 2017发生的Megabus客户服务问题中得到了一些有用的反馈和措辞。