MassHealth: I have a father in a nursing home who receives...
GetHuman用户GetHuman-198247来自novembre 16, 2017的MassHealth条客户评论
GetHuman-198247案的背景
GetHuman：GetHuman-198247-您能告诉我们其他MassHealth个客户何时提起诉讼吗？
GetHuman-198247：Yeah。在novembre 10上是middle of the night。
GetHuman：您是否接触到MassHealth，如果可以，怎么做？
GetHuman：这些常见的MassHealth客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-198247 常见 MassHealth 问题的列表）
GetHuman-198247：“ Renew Coverage”是我尝试使用to call的原因。
GetHuman-198247对MassHealth客户服务的评价
GetHuman：那么，您如何总结GetHuman的MassHealth客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-198247：I have a father in a nursing home who receives masshealth to pay for his stay. The nursing home has been getting letters from masshealth stating they will no longer be getting paid by masshealth due to me not sending in the review masshealth requires me to fill out for him. I sent them a review form with all the same information requested. I called masshealth and I was told by the automated line that it was indeed received..I went further and spoke to an actual person who told me yes in deed we have it, it was received march **. Now I just got a letter stating he has been terminated from the program because I never sent them the review form so he will no longer be receiving benifits to pay for his nursing home care!! HORRIBLE HORRIBLE in the mean time my father is with out coverage and the nursing home is kicking him out! way to go masshealth, ruining lives one incompitant office after another
GetHuman：让我们量化一下您与MassHealth联系的经验。在1到5的范围内，如何轻松解决MassHealth问题？
GetHuman-198247：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-198247：在沟通方面，我会给他们五分之三的four。
GetHuman：MassHealth快速有效地解决问题的能力又如何呢？
GetHuman-198247：为此，我要说出五分之二的one。
GetHuman：最后-对其他MassHealth客户有何建议？
GetHuman-198247：在一天中的早些时候或深夜给他们打电话。不要忘记MassHealth可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-198247在novembre 10, 2017发生的MassHealth客户服务问题中得到了一些有用的反馈和措辞。