Maryland Health Connection: This is the worst system ever!! You wait on hol...
GetHuman用户~L来自नवंबर २७, २०१७的Maryland Health Connection条客户评论
~L案的背景
GetHuman:~L-您能告诉我们其他Maryland Health Connection个客户何时提起诉讼吗?
~L:Sure。在नवंबर २०上是morning。
GetHuman:您是否接触到Maryland Health Connection,如果可以,怎么做?
GetHuman:这些常见的Maryland Health Connection客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~L 常见 Maryland Health Connection 问题的列表)
~L:“ Update account information”是我尝试使用to call的原因。
~L对Maryland Health Connection客户服务的评价
GetHuman:那么,您如何总结GetHuman的Maryland Health Connection客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~L:This is the worst system ever!! You wait on hold forever then to talk to someone that cannot help you at all. After speaking with a supervisor and promised a call back and their "direct" line (which is not) and to get it resolved...I still have never heard back from the supervisor weeks later. I was promised a call back within **-** hours. Then finally called the main line waited on hold forever to be told you will get a call tomorrow. Did I get a call? Nope. Filed complaints with the attorney general's office as well as the governor. If we are going to have to pay a penalty for not having health insurance then Maryland Health Connection needs to be billed for every minute we wait on hold and waste our time. I have been actively trying since March **** to be health insurance and cannot because Maryland Health Connection is submitting the wrong paperwork to the insurance company.
GetHuman:让我们量化一下您与Maryland Health Connection联系的经验。在1到5的范围内,如何轻松解决Maryland Health Connection问题?
~L:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~L:在沟通方面,我会给他们五分之三的three。
GetHuman:Maryland Health Connection快速有效地解决问题的能力又如何呢?
~L:为此,我要说出五分之二的four。
GetHuman:最后-对其他Maryland Health Connection客户有何建议?
~L:在一天中的早些时候或深夜给他们打电话。不要忘记Maryland Health Connection可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~L在नवंबर २०, २०१७发生的Maryland Health Connection客户服务问题中得到了一些有用的反馈和措辞。