Maryland Health Connection: This is the worst system ever!! You wait on hol...
GetHuman用户~L来自November 27th, 2017的Maryland Health Connection条客户评论
~L案的背景
GetHuman：~L-您能告诉我们其他Maryland Health Connection个客户何时提起诉讼吗？
~L：Sure。在November 20th上是morning。
GetHuman：您是否接触到Maryland Health Connection，如果可以，怎么做？
GetHuman：这些常见的Maryland Health Connection客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~L 常见 Maryland Health Connection 问题的列表）
~L：“ Update account information”是我尝试使用to call的原因。
~L对Maryland Health Connection客户服务的评价
GetHuman：那么，您如何总结GetHuman的Maryland Health Connection客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~L：This is the worst system ever!! You wait on hold forever then to talk to someone that cannot help you at all. After speaking with a supervisor and promised a call back and their "direct" line (which is not) and to get it resolved...I still have never heard back from the supervisor weeks later. I was promised a call back within **-** hours. Then finally called the main line waited on hold forever to be told you will get a call tomorrow. Did I get a call? Nope. Filed complaints with the attorney general's office as well as the governor. If we are going to have to pay a penalty for not having health insurance then Maryland Health Connection needs to be billed for every minute we wait on hold and waste our time. I have been actively trying since March **** to be health insurance and cannot because Maryland Health Connection is submitting the wrong paperwork to the insurance company.
GetHuman：让我们量化一下您与Maryland Health Connection联系的经验。在1到5的范围内，如何轻松解决Maryland Health Connection问题？
~L：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~L：在沟通方面，我会给他们五分之三的three。
GetHuman：Maryland Health Connection快速有效地解决问题的能力又如何呢？
~L：为此，我要说出五分之二的four。
GetHuman：最后-对其他Maryland Health Connection客户有何建议？
~L：在一天中的早些时候或深夜给他们打电话。不要忘记Maryland Health Connection可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~L在November 20th, 2017发生的Maryland Health Connection客户服务问题中得到了一些有用的反馈和措辞。