Mail.com: I called customer service to cancel my account...

GetHuman用户~fisherdr80来自Oktober 31, 2017的Mail.com条客户评论

~fisherdr80案的背景

GetHuman:~fisherdr80-您能告诉我们其他Mail.com个客户何时提起诉讼吗?
~fisherdr80:Yeah。在Oktober 21上是afternoon。
GetHuman:您是否接触到Mail.com,如果可以,怎么做?
~fisherdr80:我使用了我在GetHuman Mail.com客户电话号码页面上找到的855-269-2217号码:Mail.com客户服务电话号码
GetHuman:这些常见的Mail.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~fisherdr80 常见 Mail.com 问题的列表)
~fisherdr80:“ Technical support”是我尝试使用to call的原因。

~fisherdr80对Mail.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Mail.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~fisherdr80:I called customer service to cancel my account * minutes after it was created - a premium account - the guy said it would take FOUR WEEKS - so, I asked to speak to a supervisor. When I spoke to the supervisor the guy was arrogant and cocky and said it would take four weeks and then i MIGHT get my money back. I asked to speak to his supervisor and he hung up on me. I called corporate at ***-***-**** and I'm still waiting for a response. You can be sure I'm filing a complaint with the BBB and my State Attorney General's office. It's only $** but I feel like I was scammed and treated very poorly. While speaking to the supervisor "oscar" other agents could be heard in the background calling me a jerk and other VULGAR names while laughing about my complaint. It's because of their lack of concern that I'm willing to fight tooth and nail for my $**.**.
GetHuman:让我们量化一下您与Mail.com联系的经验。在1到5的范围内,如何轻松解决Mail.com问题?
~fisherdr80:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~fisherdr80:在沟通方面,我会给他们五分之三的one。
GetHuman:Mail.com快速有效地解决问题的能力又如何呢?
~fisherdr80:为此,我要说出五分之二的one。
GetHuman:最后-对其他Mail.com客户有何建议?
~fisherdr80:在一天中的早些时候或深夜给他们打电话。不要忘记Mail.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~fisherdr80在Oktober 21, 2017发生的Mail.com客户服务问题中得到了一些有用的反馈和措辞。

Mail.com

1.31 of 5 stars | 80条评论

~fisherdr80的Mail.com评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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