Luxottica: Sent detailed message of defects with both temp...
GetHuman用户~Atlanta来自नवंबर २३, २०१७的Luxottica条客户评论
~Atlanta案的背景
GetHuman:~Atlanta-您能告诉我们其他Luxottica个客户何时提起诉讼吗?
~Atlanta:Yes。在नवंबर १७上是middle of the night。
GetHuman:您是否接触到Luxottica,如果可以,怎么做?
GetHuman:这些常见的Luxottica客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Atlanta 常见 Luxottica 问题的列表)
~Atlanta:“ Technical support”是我尝试使用to call的原因。
~Atlanta对Luxottica客户服务的评价
GetHuman:那么,您如何总结GetHuman的Luxottica客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Atlanta:Sent detailed message of defects with both temples and frames,and asked for replacement. I received no communication of receipt of frames... and when I called , they stated that the temples needed to be sent from Italy. While temples will be nice the paint is chipping off the frames. They stated they have no system in place to notify me to let me know what is going on, rather, I have to call once again to see if they will replace the frames, or simply replace the temples. This is simply poor customer service for a poor product.
GetHuman:让我们量化一下您与Luxottica联系的经验。在1到5的范围内,如何轻松解决Luxottica问题?
~Atlanta:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Atlanta:在沟通方面,我会给他们五分之三的four。
GetHuman:Luxottica快速有效地解决问题的能力又如何呢?
~Atlanta:为此,我要说出五分之二的five。
GetHuman:最后-对其他Luxottica客户有何建议?
~Atlanta:在一天中的早些时候或深夜给他们打电话。不要忘记Luxottica可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Atlanta在नवंबर १७, २०१७发生的Luxottica客户服务问题中得到了一些有用的反馈和措辞。