Lenovo: I'm usually a very patient person however, leno...

GetHuman用户~dana来自November 28th, 2017的Lenovo条客户评论

~dana案的背景

GetHuman:~dana-您能告诉我们其他Lenovo个客户何时提起诉讼吗?
~dana:Yes。在November 23rd上是morning。
GetHuman:您是否接触到Lenovo,如果可以,怎么做?
~dana:我使用了我在GetHuman Lenovo客户电话号码页面上找到的855-253-6686号码:Lenovo客户服务电话号码
GetHuman:这些常见的Lenovo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dana 常见 Lenovo 问题的列表)
~dana:“ Where to buy”是我尝试使用to call的原因。

~dana对Lenovo客户服务的评价

GetHuman:那么,您如何总结GetHuman的Lenovo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dana:I'm usually a very patient person however, lenovo tech support got me yelling over the phone!!! *:* first time i call the lady was very nice and didnt mention a payment and was helping me with my laptops disconnecting problem. then she said that i need a hard drive so i called again then next day with the harddrive in hand and another nice lady picked up and had me uninstall all my networks and begin installing networks to the hard drive. then the line disconncected and i called back, now this is where the Indian picked up -*-*He began taking all this information that the other ladies didn't ask for and then he says that if i need to continue with the support then i need to pay *** dollars...SAY WHAT!!!!!.... i explained to him that the other ladies already had me uninstall most of the stuff on my computer in order to help me fix the problem. no one mentioned the *** .. and i tell him let me speak with your supervisor and he transfers me to the dude sitting next to him because all his
GetHuman:让我们量化一下您与Lenovo联系的经验。在1到5的范围内,如何轻松解决Lenovo问题?
~dana:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dana:在沟通方面,我会给他们五分之三的one。
GetHuman:Lenovo快速有效地解决问题的能力又如何呢?
~dana:为此,我要说出五分之二的four。
GetHuman:最后-对其他Lenovo客户有何建议?
~dana:在一天中的早些时候或深夜给他们打电话。不要忘记Lenovo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dana在November 23rd, 2017发生的Lenovo客户服务问题中得到了一些有用的反馈和措辞。

Lenovo

2.20 of 5 stars | 85条评论

~dana的Lenovo评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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