LabCorp: Walked in to get lab work. If it wasn't for roo...

GetHuman用户~Linda来自November 22nd, 2017的LabCorp条客户评论

~Linda案的背景

GetHuman:~Linda-您能告诉我们其他LabCorp个客户何时提起诉讼吗?
~Linda:Yes I can。在November 17th上是afternoon。
GetHuman:您是否接触到LabCorp,如果可以,怎么做?
~Linda:我使用了我在GetHuman LabCorp客户电话号码页面上找到的888-522-2677号码:LabCorp客户服务电话号码
GetHuman:这些常见的LabCorp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Linda 常见 LabCorp 问题的列表)
~Linda:“ I need to change my appointmen”是我尝试使用to call的原因。

~Linda对LabCorp客户服务的评价

GetHuman:那么,您如何总结GetHuman的LabCorp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Linda:Walked in to get lab work. If it wasn't for room full of patients, I would not have known to reach in window and sign in. Person was keying on computer but gave no acknowledgement. Office is * weeks old and still covered in drywall dust. No handouts in nice new rack. No mags to read. After a long wait, each patient was processes at front desk within a foot of others. No HIPPA compliance here. Everyone knew what you were doing here. It was a one man operation. After imputing your info, same person took you to back room to draw blood. Back room had large boxes standing in middle of floor. Answering machine was picking up all calls and you could easily hear their name, phone number and message. I really felt exposed and wary of lack of cleanliness. Ble Cross*Blue Shield*Keystone you made a grave error in switching from Quest to LabCorp all forsake of the almighty dollar. Obamacare at work.
GetHuman:让我们量化一下您与LabCorp联系的经验。在1到5的范围内,如何轻松解决LabCorp问题?
~Linda:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Linda:在沟通方面,我会给他们五分之三的five。
GetHuman:LabCorp快速有效地解决问题的能力又如何呢?
~Linda:为此,我要说出五分之二的two。
GetHuman:最后-对其他LabCorp客户有何建议?
~Linda:在一天中的早些时候或深夜给他们打电话。不要忘记LabCorp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Linda在November 17th, 2017发生的LabCorp客户服务问题中得到了一些有用的反馈和措辞。

LabCorp

3.20 of 5 stars | 200条评论

~Linda的LabCorp评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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