Kobo Books: I have had Kobo on my blackberry Q** for over a...
GetHuman用户~gelgamesh来自November 27th, 2017的Kobo Books条客户评论
~gelgamesh案的背景
GetHuman：~gelgamesh-您能告诉我们其他Kobo Books个客户何时提起诉讼吗？
~gelgamesh：Yes I can。在November 26th上是middle of the night。
GetHuman：您是否接触到Kobo Books，如果可以，怎么做？
GetHuman：这些常见的Kobo Books客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~gelgamesh 常见 Kobo Books 问题的列表）
~gelgamesh：“ Returns”是我尝试使用to contact的原因。
~gelgamesh对Kobo Books客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kobo Books客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~gelgamesh：I have had Kobo on my blackberry Q** for over a year. In that time I have never had a book not download, either free or purchased. I recently purchased * books in a series all downloaded and opened except book **. I tried to a week to sync and reload to no avail. Finally I called KOBO and got a rep with a slight accent who informed me that if I looked at the bottom of the site it did not show a blackberry symbol so the book is not compatible. Treating me like i was less than intelligent she kept saying "You are not listening, it will not work and speaking to a manager will not change that" I informed her I had lots of book without BB symbol she kept repeating that no BB symbol means the book will not work. The only thing they could do was reimburse the amount. I asked to speak with manager and she refused then finally put me on hold and the call hung up. I called back and got the same agent who argued with me several minutes before i finally said if she did not get a manager i would se
GetHuman：让我们量化一下您与Kobo Books联系的经验。在1到5的范围内，如何轻松解决Kobo Books问题？
~gelgamesh：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~gelgamesh：在沟通方面，我会给他们五分之三的five。
GetHuman：Kobo Books快速有效地解决问题的能力又如何呢？
~gelgamesh：为此，我要说出五分之二的four。
GetHuman：最后-对其他Kobo Books客户有何建议？
~gelgamesh：尽早或晚些时候与他们打交道。不要忘记Kobo Books可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~gelgamesh在November 26th, 2017发生的Kobo Books客户服务问题中得到了一些有用的反馈和措辞。