Kentucky Utilities Co: I missed the cutoff date by one day to make arr...
GetHuman用户GetHuman-kathyra来自November 29th, 2017的Kentucky Utilities Co条客户评论
GetHuman-kathyra案的背景
GetHuman:GetHuman-kathyra-您能告诉我们其他Kentucky Utilities Co个客户何时提起诉讼吗?
GetHuman-kathyra:Yeah。在November 22nd上是evening。
GetHuman:您是否接触到Kentucky Utilities Co,如果可以,怎么做?
GetHuman:这些常见的Kentucky Utilities Co客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-kathyra 常见 Kentucky Utilities Co 问题的列表)
GetHuman-kathyra:“ Setup service”是我尝试使用to call的原因。
GetHuman-kathyra对Kentucky Utilities Co客户服务的评价
GetHuman:那么,您如何总结GetHuman的Kentucky Utilities Co客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-kathyra:I missed the cutoff date by one day to make arrangements to pay the bill * days later. I was not given the chance. The power was cut off with less than ** hours before I could actually make the payment to avoid cut-off. I called and spoke to a supervisor who said they could do nothing to help me. Also, the rep. JC was rude and very insensitive to my situation. This was my fault but I only asked for a few hours. I am making a formal complaint and will fight the re-connect fee...
GetHuman:让我们量化一下您与Kentucky Utilities Co联系的经验。在1到5的范围内,如何轻松解决Kentucky Utilities Co问题?
GetHuman-kathyra:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-kathyra:在沟通方面,我会给他们五分之三的one。
GetHuman:Kentucky Utilities Co快速有效地解决问题的能力又如何呢?
GetHuman-kathyra:为此,我要说出五分之二的one。
GetHuman:最后-对其他Kentucky Utilities Co客户有何建议?
GetHuman-kathyra:在一天中的早些时候或深夜给他们打电话。不要忘记Kentucky Utilities Co可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-kathyra在November 22nd, 2017发生的Kentucky Utilities Co客户服务问题中得到了一些有用的反馈和措辞。