Kay Jewelers: complaint
GetHuman用户GetHuman-couponi来自November 30th, 2017的Kay Jewelers条客户评论
GetHuman-couponi案的背景
GetHuman：GetHuman-couponi-您能告诉我们其他Kay Jewelers个客户何时提起诉讼吗？
GetHuman-couponi：Yes I can。在November 25th上是evening。
GetHuman：您是否接触到Kay Jewelers，如果可以，怎么做？
GetHuman：这些常见的Kay Jewelers客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-couponi 常见 Kay Jewelers 问题的列表）
GetHuman-couponi：“ Cancel order”是我尝试使用to call的原因。
GetHuman-couponi对Kay Jewelers客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kay Jewelers客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-couponi：complaint
GetHuman：您能从11/25/17发生的事情中告诉我们其他人吗？
GetHuman-couponi：I will NEVER SHOP AY KAY AGAIN!!!*There was a special on * items $**.** for a ring or necklace. They ran out and offered me a Rain Check. I have been call the store since Sept to check the status My husband is a disabled vet and we have to plan our Christmas far out in advance since we only get paid once a month.*I spoke with someone week before Thanksgiving, she said they are coming in. I said will I get them before Christmas.. Oh of course..*I called on Sat spoke with a sales person that said they had no rain check for me.. SMH!! I asked him to have the manager call me back.. He said she will call me back sat..No call from The Manager, so I called Corp office.. they spoke with the manager to say she will call me back Sunday.. Well still NO call.. So I had to order something from another store to get in before Christmas.. So I wanted Corp to know exactly how their customers are treated in these store.. I run a local coupon group and many others didn't get their Rain Checks either. I was the one that recommend this sale to all *k members. That looks bad on me!!*So they said the Manager wants you to call her..*I just got off the phone from her to say I'm so sorry this was all our mistake. I do have the items in now for you.. Umm... OK but I had to order other items for gifts to make sure they are here for Christmas.. She had the never to say return them and I will allow you to buy these. EXCUSE ME!!*That's all you can offer me after I got the run around for months from your store. *I already used the money we saved for those items to buy something else.. Did you not here me my husband only gets paid once a month because he is a disabled Vet. .. we don't even have the items I ordered in yet.. *I mean not even this was our mistake, let me give you a gift card for your next purchase or anything. I was in Shock for the lack of customers services.. Only worried about making a dollar.. and Didn't care about their loyal customers that share their deals with *k members and that's why they were sold out..*The store is in Jacksonville Florida in River City ******Melissa Harcus****** Shark Rd west*Jacksonville, FL ****************
GetHuman：让我们量化一下您与Kay Jewelers联系的经验。在1到5的范围内，如何轻松解决Kay Jewelers问题？
GetHuman-couponi：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-couponi：在沟通方面，我会给他们五分之三的five。
GetHuman：Kay Jewelers快速有效地解决问题的能力又如何呢？
GetHuman-couponi：为此，我要说出五分之二的five。
GetHuman：最后-对其他Kay Jewelers客户有何建议？
GetHuman-couponi：在一天中的早些时候或深夜给他们打电话。不要忘记Kay Jewelers可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-couponi在November 25th, 2017发生的Kay Jewelers客户服务问题中得到了一些有用的反馈和措辞。