Kay Jewelers: I have been trying to pay my bill via automated...
GetHuman用户~Lexi来自novembre 18, 2017的Kay Jewelers条客户评论
~Lexi案的背景
GetHuman：~Lexi-您能告诉我们其他Kay Jewelers个客户何时提起诉讼吗？
~Lexi：Yup。在novembre 15上是morning。
GetHuman：您是否接触到Kay Jewelers，如果可以，怎么做？
GetHuman：这些常见的Kay Jewelers客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Lexi 常见 Kay Jewelers 问题的列表）
~Lexi：“ Returns”是我尝试使用to call的原因。
~Lexi对Kay Jewelers客户服务的评价
GetHuman：那么，您如何总结GetHuman的Kay Jewelers客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Lexi：I have been trying to pay my bill via automated service since the **th, it is now the *rd of October. It never get's the numbers right so I spend the time re entering them over and over. Eventually it connects me to someone who says they will gladly assist me with the bill pay, but it will be ** DOLLARS to have them do it. Are you kidding me? I can't do it manually so you want to change me to have a person do it? So then when I say no, they tell me it picks up every noise in the background, so try and call again, this time from the closet where I am alone. Same problems, eventually I make it to where I can enter my credit card number. I enter it * more times because the automated service doesn't understand that numbers have been typed or spoken and eventually it hangs up on me and tells me to call customer care. ***** this i'm about to assume you guys don't want to get paid.
GetHuman：让我们量化一下您与Kay Jewelers联系的经验。在1到5的范围内，如何轻松解决Kay Jewelers问题？
~Lexi：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Lexi：在沟通方面，我会给他们五分之三的five。
GetHuman：Kay Jewelers快速有效地解决问题的能力又如何呢？
~Lexi：为此，我要说出五分之二的five。
GetHuman：最后-对其他Kay Jewelers客户有何建议？
~Lexi：在一天中的早些时候或深夜给他们打电话。不要忘记Kay Jewelers可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Lexi在novembre 15, 2017发生的Kay Jewelers客户服务问题中得到了一些有用的反馈和措辞。