Kansas City Star: No way to contact a human after hours and hours...
GetHuman用户~bob来自November 27, 2017的Kansas City Star条客户评论
~bob案的背景
GetHuman:~bob-您能告诉我们其他Kansas City Star个客户何时提起诉讼吗?
~bob:Yup。在November 19上是late at night。
GetHuman:您是否接触到Kansas City Star,如果可以,怎么做?
GetHuman:这些常见的Kansas City Star客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bob 常见 Kansas City Star 问题的列表)
~bob:“ Cancel subscription”是我尝试使用to call的原因。
~bob对Kansas City Star客户服务的评价
GetHuman:那么,您如何总结GetHuman的Kansas City Star客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bob:No way to contact a human after hours and hours of operation are not announced. Had entered vacation hold on web site to stop on Saturday but paper was delivered and no way to call and complain that vacation hold was missed (tried to enter vacation hold with automated system and was told "we already have a vacation hold on this account." So I will be forced to call Monday from out of town and after the paper will be delivered (if they miss the vacation hold again).
GetHuman:让我们量化一下您与Kansas City Star联系的经验。在1到5的范围内,如何轻松解决Kansas City Star问题?
~bob:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bob:在沟通方面,我会给他们五分之三的one。
GetHuman:Kansas City Star快速有效地解决问题的能力又如何呢?
~bob:为此,我要说出五分之二的one。
GetHuman:最后-对其他Kansas City Star客户有何建议?
~bob:在一天中的早些时候或深夜给他们打电话。不要忘记Kansas City Star可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bob在November 19, 2017发生的Kansas City Star客户服务问题中得到了一些有用的反馈和措辞。