Kansas City Star: I love the paper for the sports, etc. BUT this...
GetHuman用户~mitch来自November 28, 2017的Kansas City Star条客户评论
~mitch案的背景
GetHuman:~mitch-您能告诉我们其他Kansas City Star个客户何时提起诉讼吗?
~mitch:Yes I can。在November 19上是late at night。
GetHuman:您是否接触到Kansas City Star,如果可以,怎么做?
GetHuman:这些常见的Kansas City Star客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mitch 常见 Kansas City Star 问题的列表)
~mitch:“ Delivery problem”是我尝试使用to call的原因。
~mitch对Kansas City Star客户服务的评价
GetHuman:那么,您如何总结GetHuman的Kansas City Star客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mitch:I love the paper for the sports, etc. BUT this week we received our new bill, $***.XX for * months. Last time we paid $**.XX for * months. No announcement, no notice. I guess they were hoping we just wrote checks and didn't check to see who was milking us. I called customer service. ** minutes later, I got a human. Explaining the issue, she offered a deal of $**.xx for * months. Why would I not go for this, she wanted to know ? *) you raised my price **% without telling me, that's dishonest. *) If I accept this deal, I'll just have to call you back next time and demand the old deal. *) What is the real price ? Reminds me of the old days of buying a car or a gym membership.
GetHuman:让我们量化一下您与Kansas City Star联系的经验。在1到5的范围内,如何轻松解决Kansas City Star问题?
~mitch:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mitch:在沟通方面,我会给他们五分之三的three。
GetHuman:Kansas City Star快速有效地解决问题的能力又如何呢?
~mitch:为此,我要说出五分之二的one。
GetHuman:最后-对其他Kansas City Star客户有何建议?
~mitch:在一天中的早些时候或深夜给他们打电话。不要忘记Kansas City Star可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mitch在November 19, 2017发生的Kansas City Star客户服务问题中得到了一些有用的反馈和措辞。