JustFab: I ordered shoes in August. A month later in Sep...
GetHuman用户~Ashlei来自noviembre 18º, 2017的JustFab条客户评论
~Ashlei案的背景
GetHuman:~Ashlei-您能告诉我们其他JustFab个客户何时提起诉讼吗?
~Ashlei:Yup。在noviembre 11º上是late at night。
GetHuman:您是否接触到JustFab,如果可以,怎么做?
GetHuman:这些常见的JustFab客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ashlei 常见 JustFab 问题的列表)
~Ashlei:“ Cancel an Order”是我尝试使用to call的原因。
~Ashlei对JustFab客户服务的评价
GetHuman:那么,您如何总结GetHuman的JustFab客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ashlei:I ordered shoes in August. A month later in September I was charged $** by this company and I called to see what was going on. I was informed that the initial order signed me up for a membership that would charge $** monthly and I would be able to order shoes. I complained that I did not sign up for the service and had no knowledge of a membership. I was told my account was cancelled and the refund was processed. I thought that was he end of everything but it was not. This company has yet AGAIN charged my card after last months conversation, cancellation and refund. There must be a law against this! It seems they are trying to force a membership that will not happen. Its difficult to get anyone on the phone - enormous wait times and online chat is even worse. Please inform me of who to contact. Im considering contacting a lawyer.
GetHuman:让我们量化一下您与JustFab联系的经验。在1到5的范围内,如何轻松解决JustFab问题?
~Ashlei:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ashlei:在沟通方面,我会给他们五分之三的four。
GetHuman:JustFab快速有效地解决问题的能力又如何呢?
~Ashlei:为此,我要说出五分之二的one。
GetHuman:最后-对其他JustFab客户有何建议?
~Ashlei:在一天中的早些时候或深夜给他们打电话。不要忘记JustFab可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ashlei在noviembre 11º, 2017发生的JustFab客户服务问题中得到了一些有用的反馈和措辞。