Jersey Central Power & Light (JCP&L): This company is a big joke. I moved to my new p...
GetHuman用户~RSG来自November 13., 2017的Jersey Central Power & Light (JCP&L)条客户评论
~RSG案的背景
GetHuman：~RSG-您能告诉我们其他Jersey Central Power & Light (JCP&L)个客户何时提起诉讼吗？
~RSG：Yes。在November 5.上是middle of the night。
GetHuman：您是否接触到Jersey Central Power & Light (JCP&L)，如果可以，怎么做？
GetHuman：这些常见的Jersey Central Power & Light (JCP&L)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~RSG 常见 Jersey Central Power & Light (JCP&L) 问题的列表）
~RSG：“ Book appointment”是我尝试使用to call的原因。
~RSG对Jersey Central Power & Light (JCP&L)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Jersey Central Power & Light (JCP&L)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~RSG：This company is a big joke. I moved to my new place on *****. The first bill period was ***** - *****. They charged me $*** for ** days as the ***** reading was estimate. I called them and they agreed to reduce the bill. The next bill they sent was $*** where they changed earlier reading from estimate to actuate and just $* reduction, so I called again and no resolution. I called twice after that, till that time another bill for period *****-***** came out which was just $**, so I called them and requested to prorate my first bill based on the usage in *nd bill. They agreed. And the horror started. They corrected first bill to $** for ** days and updated second bill to $*** which was previously $**. So essentially, they did nothing and just increased the confusion. I am still calling every day without any resolution.**Is there another choice ? This company is a big joke and every time I call, it takes **-** min before I talk to somebody. Where can I take my grievance ?
GetHuman：让我们量化一下您与Jersey Central Power & Light (JCP&L)联系的经验。在1到5的范围内，如何轻松解决Jersey Central Power & Light (JCP&L)问题？
~RSG：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~RSG：在沟通方面，我会给他们五分之三的two。
GetHuman：Jersey Central Power & Light (JCP&L)快速有效地解决问题的能力又如何呢？
~RSG：为此，我要说出五分之二的three。
GetHuman：最后-对其他Jersey Central Power & Light (JCP&L)客户有何建议？
~RSG：在一天中的早些时候或深夜给他们打电话。不要忘记Jersey Central Power & Light (JCP&L)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~RSG在November 5., 2017发生的Jersey Central Power & Light (JCP&L)客户服务问题中得到了一些有用的反馈和措辞。