Indiegogo: Plus side: almost no waiting time.**Minus side...
GetHuman用户~eliot来自November 20th, 2017的Indiegogo条客户评论
~eliot案的背景
GetHuman:~eliot-您能告诉我们其他Indiegogo个客户何时提起诉讼吗?
~eliot:Yes。在November 12th上是late at night。
GetHuman:您是否接触到Indiegogo,如果可以,怎么做?
GetHuman:这些常见的Indiegogo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~eliot 常见 Indiegogo 问题的列表)
~eliot:“ Extension”是我尝试使用to contact的原因。
~eliot对Indiegogo客户服务的评价
GetHuman:那么,您如何总结GetHuman的Indiegogo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~eliot:Plus side: almost no waiting time.**Minus side: impossible to speak to a human being at this number. You do have the option, when choosing credit card issues, to leave a message, which I did.**They otherwise refer you to "Customer Happiness" the very email outfit that neither reads emails nor addresses the simple question asked -- in the case of my campaign, why *% more than stated amount was deducted from a campaign that concluded, successfully, a month ago. Very frustrating cul de sac. Appears we may have to pursue it through California attorney general or Ca. better business bureau.
GetHuman:让我们量化一下您与Indiegogo联系的经验。在1到5的范围内,如何轻松解决Indiegogo问题?
~eliot:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~eliot:在沟通方面,我会给他们五分之三的four。
GetHuman:Indiegogo快速有效地解决问题的能力又如何呢?
~eliot:为此,我要说出五分之二的one。
GetHuman:最后-对其他Indiegogo客户有何建议?
~eliot:在一天中的早些时候或深夜给他们打电话。不要忘记Indiegogo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~eliot在November 12th, 2017发生的Indiegogo客户服务问题中得到了一些有用的反馈和措辞。