ITA Airways: I have called Alitalia four times during the la...
GetHuman用户~Masha来自novembre 16, 2017的ITA Airways条客户评论
~Masha案的背景
GetHuman:~Masha-您能告诉我们其他ITA Airways个客户何时提起诉讼吗?
~Masha:Yes。在novembre 11上是middle of the night。
GetHuman:您是否接触到ITA Airways,如果可以,怎么做?
GetHuman:这些常见的ITA Airways客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Masha 常见 ITA Airways 问题的列表)
~Masha:“ Complaint”是我尝试使用to call的原因。
~Masha对ITA Airways客户服务的评价
GetHuman:那么,您如何总结GetHuman的ITA Airways客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Masha:I have called Alitalia four times during the last * days to get a price for unaccompanied minors. They answer the phone and the service is ok, but never called me back to give me the price. These people that answered the phone couldn't give me more information other than sending requests over and over again to Palermo so the office can call me. I asked for a phone number in Palermo they don't have one. What happens if you need an answer immediately? Of course the website is not updated as the prices there are not accurate i'm being told. Who can I contact to get an answer? What kind of service is this? Today is my last day of waiting, if i don't hear back I will have to cancel the tickets and never ever will consider Alitalia in the future. I have been avoiding this airline company for many years, and will continue to do so if i don't hear back today. I need a price ASAP. ***-***-**** *Thank you
GetHuman:让我们量化一下您与ITA Airways联系的经验。在1到5的范围内,如何轻松解决ITA Airways问题?
~Masha:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Masha:在沟通方面,我会给他们五分之三的two。
GetHuman:ITA Airways快速有效地解决问题的能力又如何呢?
~Masha:为此,我要说出五分之二的five。
GetHuman:最后-对其他ITA Airways客户有何建议?
~Masha:在一天中的早些时候或深夜给他们打电话。不要忘记ITA Airways可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Masha在novembre 11, 2017发生的ITA Airways客户服务问题中得到了一些有用的反馈和措辞。