HughesNet: Does anyone speak English anymore? ARGH!!!!! We...

GetHuman用户~caseys来自November 16, 2017的HughesNet条客户评论

~caseys案的背景

GetHuman:~caseys-您能告诉我们其他HughesNet个客户何时提起诉讼吗?
~caseys:Yes I can。在November 11上是late at night。
GetHuman:您是否接触到HughesNet,如果可以,怎么做?
~caseys:我使用了我在GetHuman HughesNet客户电话号码页面上找到的866-347-3292号码:HughesNet客户服务电话号码
GetHuman:这些常见的HughesNet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~caseys 常见 HughesNet 问题的列表)
~caseys:“ Setup Payment Arrangement”是我尝试使用to call的原因。

~caseys对HughesNet客户服务的评价

GetHuman:那么,您如何总结GetHuman的HughesNet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~caseys:Does anyone speak English anymore? ARGH!!!!! We have been without satllite service on a job site since a week ago. I called. They were going to call back to schedule a technician. Said it would be * to * days. Did Imention we are a business without satellite? OK. No call no show from the technician. I call back exactly a week after my first call to get a status update on the technician. No service order was started. REALLY? So we have to go through that again? Hughesnet doesn't have a service dept. That gets "outsourced" through Great American Satellite. She said * weeks. When asked to talk to her boss she said "My boss doesn't want to talk to you. She will tell you the same thing. If you don't like it, hang up". That's the cusotmer service we got. And the satellite being down is costing us money. What an ordeal!!!!!
GetHuman:让我们量化一下您与HughesNet联系的经验。在1到5的范围内,如何轻松解决HughesNet问题?
~caseys:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~caseys:在沟通方面,我会给他们五分之三的three。
GetHuman:HughesNet快速有效地解决问题的能力又如何呢?
~caseys:为此,我要说出五分之二的two。
GetHuman:最后-对其他HughesNet客户有何建议?
~caseys:在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~caseys在November 11, 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。

HughesNet

2.56 of 5 stars | 132条评论

~caseys的HughesNet评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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