Hotels.com: What a joke of a company! I booked a hotel thr...
GetHuman用户~Cecilia30来自November 2, 2017的Hotels.com条客户评论
~Cecilia30案的背景
GetHuman:~Cecilia30-您能告诉我们其他Hotels.com个客户何时提起诉讼吗?
~Cecilia30:Yup。在Oktober 30上是middle of the night。
GetHuman:您是否接触到Hotels.com,如果可以,怎么做?
GetHuman:这些常见的Hotels.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cecilia30 常见 Hotels.com 问题的列表)
~Cecilia30:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Cecilia30对Hotels.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Hotels.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cecilia30:What a joke of a company! I booked a hotel through them in a pinch... I thought i'd get the best price. Boy, was i wrong! What a rip off of a company. I booked online and then i went to research what was around the area, i found the hotel again, clicked and went to rates - the hotels rates were cheaper on thie website. I promptly called Hotels.com, could barely understand the person on the other end (i guess it's not an American friendly employer), and was told that they couldn't "price match". I will never use this scam of a company again. I thought they stood behind their prices....
GetHuman:让我们量化一下您与Hotels.com联系的经验。在1到5的范围内,如何轻松解决Hotels.com问题?
~Cecilia30:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cecilia30:在沟通方面,我会给他们五分之三的one。
GetHuman:Hotels.com快速有效地解决问题的能力又如何呢?
~Cecilia30:为此,我要说出五分之二的four。
GetHuman:最后-对其他Hotels.com客户有何建议?
~Cecilia30:在一天中的早些时候或深夜给他们打电话。不要忘记Hotels.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cecilia30在Oktober 30, 2017发生的Hotels.com客户服务问题中得到了一些有用的反馈和措辞。