Hotels.com: My wife and I booked a resort through booking.c...
GetHuman用户~kecca21来自November 22, 2017的Hotels.com条客户评论
~kecca21案的背景
GetHuman：~kecca21-您能告诉我们其他Hotels.com个客户何时提起诉讼吗？
~kecca21：Yes。在November 19上是morning。
GetHuman：您是否接触到Hotels.com，如果可以，怎么做？
GetHuman：这些常见的Hotels.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~kecca21 常见 Hotels.com 问题的列表）
~kecca21：“ Make a booking”是我尝试使用to call的原因。
~kecca21对Hotels.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hotels.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~kecca21：My wife and I booked a resort through booking.com for Orlando Florida. I received a **% coupon from hotels.com, so I called customer service to see if they would match booking.com's price $****.** plus take the **% coupon off. Hotels.com was asking $****.** for the same everything(room, date, people, ect). The customer service representative found all of this information on booking.com. He then made excuses that they couldn't give a "best price" guarantee on this resort because they couldn't verify booking.com's taxes & fees (even though it told you exactly what they were **.*% & resort fee of $**). Really what happened is hotels.com doesn't believe in a best price guarantee if there is too big of difference. Booking.com was over $*,*** cheaper for the exact same reservation. I have never had an issue with hotels.com, but going forward I will always make sure I go to Booking.com for my reservations.
GetHuman：让我们量化一下您与Hotels.com联系的经验。在1到5的范围内，如何轻松解决Hotels.com问题？
~kecca21：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~kecca21：在沟通方面，我会给他们五分之三的two。
GetHuman：Hotels.com快速有效地解决问题的能力又如何呢？
~kecca21：为此，我要说出五分之二的three。
GetHuman：最后-对其他Hotels.com客户有何建议？
~kecca21：在一天中的早些时候或深夜给他们打电话。不要忘记Hotels.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~kecca21在November 19, 2017发生的Hotels.com客户服务问题中得到了一些有用的反馈和措辞。