Hotels.com: Made a reservation for Ocean City MD in October...
GetHuman用户~frankiemo来自November 7th, 2017的Hotels.com条客户评论
~frankiemo案的背景
GetHuman：~frankiemo-您能告诉我们其他Hotels.com个客户何时提起诉讼吗？
~frankiemo：Yeah。在November 5th上是evening。
GetHuman：您是否接触到Hotels.com，如果可以，怎么做？
GetHuman：这些常见的Hotels.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~frankiemo 常见 Hotels.com 问题的列表）
~frankiemo：“ Make a Booking”是我尝试使用to call的原因。
~frankiemo对Hotels.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hotels.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~frankiemo：Made a reservation for Ocean City MD in October, and was told about a hotel with good ratings and was promised an ocean view i reviewed the hotel online and it turned out to be a dump.but I was sacrificing the room location (Ocean View) for all the negative reviews*They did not send me a confirmation email as promised ( they knew that I would not agree to their switch..I called and finally was sent an email that said (Street View room).I was furious with this deception and fraud and asked for a full refund after making me wait for ** minutes she came back and said OK I will process your refund now and will receive a credit within **-** hours .* days passed and NOTHING I call again I was told OHH sorry I will process your refund now ..*I am yet waiting to receive my refund ..and will never use Hotels.com*travelnow.com again and I caution anyone reading this from doing so either*Read their reviews online and see the horror stories that
GetHuman：让我们量化一下您与Hotels.com联系的经验。在1到5的范围内，如何轻松解决Hotels.com问题？
~frankiemo：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~frankiemo：在沟通方面，我会给他们五分之三的four。
GetHuman：Hotels.com快速有效地解决问题的能力又如何呢？
~frankiemo：为此，我要说出五分之二的five。
GetHuman：最后-对其他Hotels.com客户有何建议？
~frankiemo：在一天中的早些时候或深夜给他们打电话。不要忘记Hotels.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~frankiemo在November 5th, 2017发生的Hotels.com客户服务问题中得到了一些有用的反馈和措辞。