Hotels.com: I've been sitting in a hotel lobby trying to ch...
GetHuman用户GetHuman-437179来自November 26., 2017的Hotels.com条客户评论
GetHuman-437179案的背景
GetHuman：GetHuman-437179-您能告诉我们其他Hotels.com个客户何时提起诉讼吗？
GetHuman-437179：Yes。在November 25.上是middle of the night。
GetHuman：您是否接触到Hotels.com，如果可以，怎么做？
GetHuman：这些常见的Hotels.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-437179 常见 Hotels.com 问题的列表）
GetHuman-437179：“ Make a booking”是我尝试使用to call的原因。
GetHuman-437179对Hotels.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hotels.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-437179：I've been sitting in a hotel lobby trying to check in for one hour. My friend booked my room. He was sent a confirmation email. All set. No. I arrive to be told I must shell out $*** in cash or card. I have neither, hence the reason I asked my friend for help. They never mentioned this at the time if booking. He made it clear that the reservation was for me. He would not be staying with me. I had to call a family member to physically show up with a cc. I got six hours sleep. Mgt for hotels. Com refused to comp a room or give me more than a seven dollar discount.
GetHuman：让我们量化一下您与Hotels.com联系的经验。在1到5的范围内，如何轻松解决Hotels.com问题？
GetHuman-437179：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-437179：在沟通方面，我会给他们五分之三的three。
GetHuman：Hotels.com快速有效地解决问题的能力又如何呢？
GetHuman-437179：为此，我要说出五分之二的two。
GetHuman：最后-对其他Hotels.com客户有何建议？
GetHuman-437179：在一天中的早些时候或深夜给他们打电话。不要忘记Hotels.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-437179在November 25., 2017发生的Hotels.com客户服务问题中得到了一些有用的反馈和措辞。