Hotels.com: I booked a hotel in Singapore recently with Hot...

GetHuman用户~charan_rn来自noviembre 21º, 2017的Hotels.com条客户评论

~charan_rn案的背景

GetHuman:~charan_rn-您能告诉我们其他Hotels.com个客户何时提起诉讼吗?
~charan_rn:Yup。在noviembre 19º上是morning。
GetHuman:您是否接触到Hotels.com,如果可以,怎么做?
~charan_rn:我使用了我在GetHuman Hotels.com客户电话号码页面上找到的800-346-8357号码:Hotels.com客户服务电话号码
GetHuman:这些常见的Hotels.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~charan_rn 常见 Hotels.com 问题的列表)
~charan_rn:“ Missing item”是我尝试使用to call的原因。

~charan_rn对Hotels.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的Hotels.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~charan_rn:I booked a hotel in Singapore recently with Hotels.com (Hotel - Harbour Ville Hotel)... the price on the hotel website for the same set of facilities was INR **** (net price including all taxes and charges) and the same hotel with exact same facilities was charged INR *****- (that's almost a price thats **% higher)... When I called them immediately they gave me all kinds of lame excuses about their system etc.. I spoke to a guy called Vishal calling their **** *** **** toll free number for ** mins only to hear from him he can't do anything and I could do what ever I want. What was sad about their system - not only do they charge you more they can't correct anything even after they acknowledging the issue... If you thought I will ever book using Hotels.com again you must be dreaming... I would suggest you use their website only to check the price and always book with the hotel directly... I paid **% more for making the mistake ... and not sure how much more I must have paid all these ye
GetHuman:让我们量化一下您与Hotels.com联系的经验。在1到5的范围内,如何轻松解决Hotels.com问题?
~charan_rn:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~charan_rn:在沟通方面,我会给他们五分之三的one。
GetHuman:Hotels.com快速有效地解决问题的能力又如何呢?
~charan_rn:为此,我要说出五分之二的three。
GetHuman:最后-对其他Hotels.com客户有何建议?
~charan_rn:在一天中的早些时候或深夜给他们打电话。不要忘记Hotels.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~charan_rn在noviembre 19º, 2017发生的Hotels.com客户服务问题中得到了一些有用的反馈和措辞。

Hotels.com

1.92 of 5 stars | 80条评论

~charan_rn的Hotels.com评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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