Home Depot: All of the people at the customer service desk...
GetHuman用户~Maria T来自November 22, 2017的Home Depot条客户评论
~Maria T案的背景
GetHuman:~Maria T-您能告诉我们其他Home Depot个客户何时提起诉讼吗?
~Maria T:Yup。在November 21上是afternoon。
GetHuman:您是否接触到Home Depot,如果可以,怎么做?
GetHuman:这些常见的Home Depot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Maria T 常见 Home Depot 问题的列表)
~Maria T:“ Cancel Order”是我尝试使用to call的原因。
~Maria T对Home Depot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Home Depot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Maria T:All of the people at the customer service desk were not helpful at all. When I arrived at the desk to pick up my order and checkout with the rest of my items, there were about * Home Depot workers that were only talking to each other. None of them asked if I needed any help with anything. There was a lady at the return cashier and she did not acknowledge me at all. She had no customers and did not ask us if we needed help. When another customer came up, I told them that they needed to actively interrupt the workers talking to each other in order to be assisted. When the otherll be going to Lowe's instead from now on. customer when to the return checkout lane to be rang up. The lady worker sent her away because "she had too many transactions at the moment," when no one was even there... I will not be going back to Home Depot, I wi I was extremely dissatisfied with my visit there today. No one at the customer service desk knew how to do online orders.
GetHuman:让我们量化一下您与Home Depot联系的经验。在1到5的范围内,如何轻松解决Home Depot问题?
~Maria T:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Maria T:在沟通方面,我会给他们五分之三的one。
GetHuman:Home Depot快速有效地解决问题的能力又如何呢?
~Maria T:为此,我要说出五分之二的one。
GetHuman:最后-对其他Home Depot客户有何建议?
~Maria T:在一天中的早些时候或深夜给他们打电话。不要忘记Home Depot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Maria T在November 21, 2017发生的Home Depot客户服务问题中得到了一些有用的反馈和措辞。