HigherOne is a horrible company to deal with...
GetHuman用户~MG来自November 26th, 2017的HigherOne条客户评论
~MG案的背景
GetHuman:~MG-您能告诉我们其他HigherOne个客户何时提起诉讼吗?
~MG:Yup。在November 23rd上是morning。
GetHuman:您是否接触到HigherOne,如果可以,怎么做?
GetHuman:这些常见的HigherOne客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MG 常见 HigherOne 问题的列表)
~MG:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~MG对HigherOne客户服务的评价
GetHuman:那么,您如何总结GetHuman的HigherOne客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MG:HigherOne is a horrible company to deal with. I got a student loan for college, and because my college is stuck in a contract with them I cannot get my money from the school directly, it went to higher one. After two cards mysteriously not making it to my house, I was at the point where my internet and power were going to be turned off and they refused to expedite a check for me. This company is garbage, I don't know how they remain in business. I was told repeatedly in several phone calls numerous different dates, times, numbers, and plans about when my card would get to my house and when to call back. I will do whatever I can to avoid having to deal with HigherOne for the remainder of my student loan disbursement.
GetHuman:让我们量化一下您与HigherOne联系的经验。在1到5的范围内,如何轻松解决HigherOne问题?
~MG:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MG:在沟通方面,我会给他们五分之三的five。
GetHuman:HigherOne快速有效地解决问题的能力又如何呢?
~MG:为此,我要说出五分之二的five。
GetHuman:最后-对其他HigherOne客户有何建议?
~MG:在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MG在November 23rd, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。