HigherOne: Higher one *****! They have this new mobile dep...

GetHuman用户~Mommy5189来自نوفمبر ٢١، ٢٠١٧的HigherOne条客户评论

~Mommy5189案的背景

GetHuman:~Mommy5189-您能告诉我们其他HigherOne个客户何时提起诉讼吗?
~Mommy5189:Yeah。在نوفمبر ١٥上是evening。
GetHuman:您是否接触到HigherOne,如果可以,怎么做?
~Mommy5189:我使用了我在GetHuman HigherOne客户电话号码页面上找到的855-327-9411号码:HigherOne客户服务电话号码
GetHuman:这些常见的HigherOne客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mommy5189 常见 HigherOne 问题的列表)
~Mommy5189:“ Request a loan”是我尝试使用to call的原因。

~Mommy5189对HigherOne客户服务的评价

GetHuman:那么,您如何总结GetHuman的HigherOne客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mommy5189:Higher one *****! They have this new mobile deposit I try to deposit my checks on there and they kick them back claiming they are altered and I need to mail them in which takes days to post to account and for them to get it. But when they get it they deposit them. Why is it you have a mobile deposit service and can't have it up to standards to accept deposits. Makes no sense to me they are a joke and the sad thing is it is one representative that is always rejecting my deposits and others who review them and post them. I have called and filed a complaint thinking for some reason this one employee just does not know what she is doing and is just constantly rejecting and turning people away from their service. The management takes her side and says I am not depositing something the right way, apparently it is not the representative that is doing anything wrong it is me. Really? How can you report this bank to better business bureau or something?
GetHuman:让我们量化一下您与HigherOne联系的经验。在1到5的范围内,如何轻松解决HigherOne问题?
~Mommy5189:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mommy5189:在沟通方面,我会给他们五分之三的five。
GetHuman:HigherOne快速有效地解决问题的能力又如何呢?
~Mommy5189:为此,我要说出五分之二的three。
GetHuman:最后-对其他HigherOne客户有何建议?
~Mommy5189:在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mommy5189在نوفمبر ١٥، ٢٠١٧发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。

HigherOne

2.56 of 5 stars | 93条评论

~Mommy5189的HigherOne评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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